NCS Announces New Management Structure

Norwich Consulting Services is under the sole management of Susan Dlouhy once again. With Mike Heifner’s retirement, Susan will return to the her original Founder / CEO role!  Susan has worked for more than thirty years in a variety of administrative roles supporting people with disabilities. Since founding Norwich Consulting Services in 2001, she served as the administrator of a statewide provider organization, co-founded a new statewide provider organization, hosted training events, and been a sought after presenter on a variety of topics related to supporting people with disabilities. She has also served as the interim director of seven non-profit organizations.

The new NCS will continue to offer the high quality customer service, training and consultation that our customers have raved about for years!

Susan Dlouhy, Founder and CEO