NCS Announces New Management Structure

Norwich Consulting Services is excited to name Mike Heifner, former Senior Employment Consultant, as the new Director of the company.  Mike has been providing outstanding employment services for people with disabilities for 25+ years. He is considered by many to be one of the best in the business. He has developed training using practical experience and his knowledge of Ohio’s supported employment funding systems (Opportunities for Ohioans with Disabilities and Ohio Department of Developmental Disabilities).  Mike will continue to offer training (Job Coach Academy, Job Development Academy, Team Building and more). He is also taking over the CARF consulting role for NCS.

Susan Dlouhy will remain as Managing Director. Susan has worked for more than thirty years in a variety of administrative roles supporting people with disabilities. Since founding Norwich Consulting Services in 2001, she served as the administrator of a statewide provider organization, co-founded a new statewide provider organization, hosted training events, and been a sought after presenter on a variety of topics related to supporting people with disabilities. She has also served as the interim director of seven non-profit organizations.

The new NCS will continue to offer the high quality customer service, training and consultation that our customers have raved about for years!