Norwich Consulting Services promises to provide outstanding training opportunities that will help your program operate at its best. Unique in its diversity of professional trainers and customized sessions, Norwich Training Institute offers flexibility for your busy organization. We will meet your objectives with full and half-day training sessions provided by some of the best in the business.

All training can be customized for the convenience of your organization. Select one full-day training for an in-depth exploration into a single topic, or select two half-day sessions that capture the unique training needs of your personnel.

Meet our training professionals:

Susan Dlouhy, MRC, is the Managing Director of Norwich Consulting Services. She has a Master’s degree in Rehabilitation Counseling from The Ohio State University. She is the co-author of UpCycling Sheltered Workshops (Ohio University/Swallow Press). >>more info

Mike Heifner, B.S. is the Director of Norwich Consulting Services. Mike has been providing outstanding employment services for people with disabilities for 25+ years. He is considered by many to be one of the best in the business. He has developed training using practical experience and his knowledge of Ohio’s supported employment funding systems (Opportunities for Ohioans with Disabilities and Ohio Department of Developmental Disabilities).   >>more info

Scott Osterfeld, M.S. is the President and CEO of Osterfeld Consulting, a principle based educational and consulting company that provides education and training in the human service field. Scott graduated from Miami University with a M.S. degree in Family and Child Studies. >>more info

Sara Sherman, M.S. is the President and CEO of Sara Sherman International. She is a sought after speaker, trainer, and organizational management expert.  Sara supports agencies by providing in-depth organizational analysis and the strategic planning and action steps needed to make organizations stronger, more efficient, “on-mission”, and regulatory compliant. >>more info

Laura Cummings, B.S. is the newest member of the Norwich Team. Growing up with a brother with a disability led Laura to a career working with people with disabilities. Even from a young age, Laura recognized the people who had a positive effect on her brother’s life. Laura knew that she wanted to be one of these people who could make a difference.  >>more info

L. Danyetta Najoli, M.A., CAP is a facilitator and personal coach. Danyetta earned a master’s degree in Organizational Leadership from Regent University and has specialized training in organizational development and coaching. Danyetta provides training for community and governmental agencies within the DD field. >>more info